FAQ’s

Need help?See what our other clients are asking.

Which subscription plan is right for me?

We offer a free account for anyone that wants to test proximity marketing and beacons for the first time. For “in-house” teams we offer a Starter or Enterprise plan and for companies who manage proximity marketing campaigns for their own clients we offer a Reseller or Whitelabel plan. Contact info@proximipro.com for further advice.

Our beacons are compatible with both iBeacon and Eddystone protocols. You can set the beacon to broadcast in either protocol or both at the same time.

iBeacon is a beacon protocol created by Apple™ and Eddystone is a beacon protocol created by Google™.  You do not require an App to receive content on Android devices that support Nearby notifications using Eddystone protocol.

You can create zones using longitude and latitude and then set the broadcast radius via the platform. The App uses the GPS of the Smartphone to scan if a user is physically in the radius of the zone. The platform will then send the content to the App on the user’s smartphone.

Yes we do. We also offer a beacon customisation service if you require your own logo. Simply contact info@proximipro.com for further details.

There are two ways to send a content using beacon technology. Both require Bluetooth enabled on a Smartphone.

Using iBeacon protocol requires an App installed on an iOS device. The App will scan for beacons, connect to the platform and download the contents assigned to the beacons. 

Using Eddystone protocol the beacon delivers a short URL to an Android device which has Google Nearby™ enabled.

No. We provide an 360º solution, so only our beacons can be used with our platform and Apps.